“I was instructed by my MD to find a suitable insurance company to insure his Bentley. After struggling to find a company who actually wanted my business, I came across Alan & Thomas Insurance Group. My call was promptly answered by a lady called Louise Chapman who dealt with my enquiry immediately, with a friendly and professional attitude. Louise proceeded to talk me through why I should use Alan & Thomas and without a doubt, I'm extremely pleased I did. I felt I was receiving a personal service rather than being 'just a number'. I would highly recommend Alan & Thomas Insurance Group to any individual or business. Thank you for your excellent customer service”
“Dealing with Louise Chapman of Alan & Thomas Insurance Brokers whilst arranging my comprehensive vehicle insurance was an absolute delight. The company presented high professionalism, integrity, and offered the soundest advice when arranging a bespoke insurance policy for my Bentley Continental GT 'Speed' and Aston Martin Vanquish 'S'. The premiums quoted were extremely competitive and the underwriters took full account of the actual reduced insurance risk in my case. The entire arrangement was stress free and am satisfied that I obtained the best policy available on the market. I have no hesitation in recommending this company”
Dr Richard M Degen
“I have used Alan & Thomas for prestige motor insurance a few times and each time they have been extremely helpful and very efficient”
“I had approached several other insurers before getting to A&T and had become extremely frustrated with the lack of understanding and expertise amongst them in regard to prestige vehicle insurance. I can honestly say that getting through to Louise at A&T was a huge relief as she instantly understood what was required and my insurance was sorted out extremely professionally and quickly, and to my added surprise at an incredibly reasonable price considering the value of the vehicle. She literally took all the headache and pressure off from what was becoming a very tedious affair with the barrage of questions from the other general insurers. A big thank you to Louise for being so good at what she does”
“Having retired after 40 years in the motor trade, A&T and Louise are fantastic. When I was in an accident, nothing was a problem. On taking my Jaguar for repairs I was issued with a top of the range Mercedes which was delivered to the minute - no waiting and no fuss. My policy is due to be renewed this week and it will be a pleasure to do more business”
“First time used due to seeing their advert in a magazine & now three policies later, what can one say? First class service from Louise Chapmam. Quick quotes, competitive and the policies give better than most. Very happy, so much so I have asked Louise to quote for our company vehicles as and when they arise. I have also added my home insurance. Great service & thank you”
“In this day and age, I feel privileged to know a few companies I am willing to recommend! It seems there are few companies any more who understand the importance of personal customer service but my experience with Louise, Chris and Matt from Alan & Thomas have changed all that. Alan & Thomas is a company that understands and delivers excellent customer service!”
About Alan & Thomas
Firmly established as one of the top 100 independent insurance brokers in the UK, we have been providing personalised insurance policies since 1975. Using a network of 37 independent brokers known as Brokerbility, our expert team can offer a local and personal service across the whole of the UK.
Chartered Insurance Brokers
Having been awarded the highly regarded title of "Chartered Insurance Broker" by the Chartered Insurance Institute (CII) back in 2007, we are currently the only independent broker in Dorset to have achieved this status.